SHIPPING AND DELIVERY

SHIPPING

Shipments will always be by courier between 24 and 72 hours. Delivery times will begin when the order leaves our premises. However, the delay in delivery will not imply any compensation. Orders will be delivered to the address indicated by the user. oxigenoshoes.con assumes no responsibility when the delivery of the product does not occur as a result of the data provided by the user are false, inaccurate or incomplete.

Orders placed before 1:30 p.m. they will be prepared and issued the same day. For orders after this time, the shipment will be made the next working day, not considering working Saturdays, Sundays and holidays.

The shipping cost will be FREE for the peninsula (Spain and Portugal) at € 50.

Shipping to the Balearic Islands: The shipping cost will be € 7.95

Shipments to Canary Islands: The shipping cost will be shipping + DUA costs are 39.90 €. Shipments to the Canary Islands do not have the form of payment Cash on delivery available.

It will be the client's responsibility to ensure at the time of delivery, that the package is in good condition. In this way, if the package is open or if due to the appearance of the packaging doubts or suspicions arise about infringements of the inviolability of the product, the client should not receive it, immediately notifying oxigenoshoes.es by phone or e-mail.

WARRANTY: CHANGE, RETURN AND RIGHT OF DISMISSAL.

The client has a time of 15 calendar days from the date of receipt of the article to exercise his right of withdrawal or return. oxigenoshoes.es reserves the right to refuse returns communicated or sent outside the deadline, or items that are not in the same conditions in which they were received.

The cost of change of size will be borne by oxigenoshoes.es if it is the first change of size of the same model and color as long as it is available in stock on the requested date, or if it is the definitive return of a defective item. Expenses will also be free of charge if Oxigenoshoes.es does not have a size and a different model is offered in exchange, as long as it has the same price.

The user will assume the return costs (€ 4.95 per article in the peninsula and € 7.95 per article in the Balearic Islands, which will be deducted from the amount to be returned):

or - from the second change in size.

or - by change of opinion or user error about the model or color

or - the definitive return of the article for reasons beyond the control of oxigenoshoes.es

Exchange or return conditions

Changes and returns must be managed through the contact e-mail of oxigenoshoes.es: shop@oxigenoshoes.es. Also through the customer service phone: 605506680.

The item must be in perfect condition, totally new, unused, in its original box and with its labels. If you want to return the product you need to wrap it so that it does not deteriorate at any time. The product box must never be sealed directly. oxigenoshoes.es reserves the right not to admit in exchange or return items that do not come in perfect condition as indicated above.

If the product is suitable for return according to the conditions stated above, the purchase amount will be refunded to the customer in the same way in which the purchase was made.

The returns must be made in online store through the e-mail shop@oxigenoshoes.es. indicating Order No., Person who placed the order, article object of return and reason for the return.

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